CUBA developers can rely on our support

We highlight three support levels

depending on project phase, time constraints and budget

• 

  Free Support

  All CUBA developers are backed by a free forum and there is ample knowledge there already. We always try to answer each new question quickly but the speed heavily depends on staff availability and difficulty of the question. Many questions are also answered by fellow community members.

  CUBA Forum
  Best fit:

  Single and part-time developers, early stage IT-companies, startups

  Project types:

  PoC, MVP, non-commercial, study, hobby projects

  Stage:

  Development
• 

  Commercial Support

  Commercial projects require faster response times to ensure uninterrupted development process. This is why we offer consulting over a private forum category. Naturally, commercial consultancy requests receive priority over forum questions.

  Buy Now
  Best fit:

  IT companies, corporate IT departments, funded startups

  Project types:

  Commercial or internal projects aimed at production use

  Stage:

  Development

  We benefit your project in many ways, including:

  • Implementing custom platform features for your project
  • Help with architecture design
  • General consulting on using platform features
  • Code review

  Features:

  • Direct communications with the core CUBA Platform developers
  • Priority over free support
  • Minimum purchase is just three hours
• 

  Production support

  Our team provides 5 years of free maintenance for the latest minor version of any major release. You can acquire commercial maintenance for another 5 years or get support for any version of CUBA Platform which was released in the past 5 years.

  Our support service provides guaranteed response time, bug fixes and legal protection so you can roll out your solution with confidence.

  Read more about the releases support terms here.

  Contact Us
  Best fit:

  IT companies, corporate IT departments, software vendors

  Project types:

  Commercial or internal projects

  Stage:

  Production use

  $12,000 per year