How We Work

The success of implementing business critical systems depends on more than technology – technology only delivers value to a business if people are confident in using it and use it correctly. As a technology partner, Haulmont focuses on engaging employees from around the business early in the software development process. By spending time with staff member with specific operational skills and expertise, we ensure that our systems match the users requirements perfectly. We also find that engaging key employees from all levels of the business can provide huge benefits in terms of solutions design. When people feel that technology is a tool to help them do their jobs (rather than replace them) we find that the suggestions for new functionality and process improvements can bring great reward to the solutions and the system as a whole.

Haulmont creates implementation plans with a dual focus – the first challenge is creating technology that optimises business processes and solves problems with the power of computing. The second challenge is to simultaneously ensure we have buy in from users, whilst transferring their expertise into the systems themselves. The result is a win-win for everybody – the systems deliver huge efficiencies, staff members can focus on the areas where human interaction is vital and the business as a whole benefits from growth on the back of improved customer service, better productivity and reduced costs.