Addison Lee -Enterprise solutions development, real-time scheduling, fleet optimization and parallel running
Addison Lee is the largest minicab company in the UK, operating a fleet of over 2,500 vehicles in London. Over 16,000 companies hold corporate accounts with Addison Lee including 50% of the FTSE 100 companies and 10 million passengers travel with Addison Lee every year. Famed for its innovative use of technology, Addison Lee is a London success story, winning numerous awards for business performance and efficiency.
Haulmont Technology is proud to be Addison Lee’s Technology for development and support work for the company’s proprietary ERP platform Shamrock. Shamrock is a highly available and scalable system written in Java that underpins Addison Lee’s entire operation, including:
- Call center automation
- Customer web portal
- Driver management
- Fleet optimization and automatic job allocation
- Integration with legacy systems via parallel running
- Car and bike controllers automation
- iPhone App, Mobile and web bookings integration
- SMS and driver PDA integration
Awards and Recognition
Thanks to a large part to its adoption of new technologies, Addison Lee has revolutionized the minicab industry in London and has seen massive growth in its fleet, turnover and profits in the last five years. The company currently boasts a turnover of £180million and has been listed on the Sunday Times Profit Track 50 fastest growing companies in the UK.
In November 2009 Addison Lee’s Auto Allocator solution was named ‘Best Innovation’ at the National Business Awards, the UK’s ‘Business Oscars’. The company also won a regional prize in the 2008 National Business Awards in the Best Use of Technology category.
As well as awards for innovation and technology, the efficiencies delivered to Addison Lee by real time scheduling solutions have played a central role in reducing the emissions of the fleet. As a result of its success in reducing its emissions and environmental impact, Addison Lee has won a slew of Green awards including:
· ‘Best Ground Transportation Company’ Business Travel Awards 2010
· London Green500 ‘Leader’ award for carbon emissions reduction
· The TfL Enterprise award for Innovation in Sustainable Transport and Travel
· ‘Best Large Fleet’ Energy Saving Trust Fleet Heroes awards
· BP’s ‘Fuel Efficient Car and Van Fleet 2009’
Shift into Sports – B2C booking platform
Shift into Sports is backed by the Fitness Industry Association, the Mayor of London, Sport England and Addison Lee. The initiative is designed to help shift workers play sport and be active by providing reduced gym membership and group exercise rates for off peak usage.
Haulmont developed Shift into Sports’ booking portal featuring full payments integration, Google Maps, a custom built database and customer and staff management portals. Future releases will feature profile matching and games scheduling to help users find exercise partners according to location, sports facility and interests.
Football Football / Football Replay– B2C website design, booking system and management portals
Football Football and Football Replay are schemes for kids aged 5-12 and adults over 35 respectively. Both websites offer access to a huge number of football facilities across the UK for booking pitches and training courses at PowerLeagues, Goals and a range of other operators.
Haulmont built both websites in extremely short timeframes (>one month for Football Football), combining Google Maps integration with graphic and database design to provide a cost effective, flexible and extremely scalable booking platform. The sites also feature a full CMS and management portal to enable Football Football staff and facilities managers to update their own information without the need for further development.
AddLee Training – learner management system
AddLee Training is a vocational college offering BTEC and NVQ national qualifications in a wide range of areas including sports coaching, call centres, music production, motorsports and the environment.
Haulmont has designed a learner management system for the college that manages the creation of independent learner records and integrates the college’s administrative systems with government systems to save time and costs on administrating student admissions. The system also fully managers teacher and class room scheduling and provides a flexible platform to accommodate new courses and processes with minimal re-development.
Addison Lee Coaches / BookMyCoach.com – B2C website design, booking systems, supplier portals
BookMyCoach is an online coach brokerage that offers customers instant online quotes from an affiliated supplier base of over 2,500 companies.
Haulmont built a web based pricing application to provide real time quotes based on journey mileage to BMC customers. Haulmont’s system handles the entire booking process and provides BMC managers with a real-time dashboards and full reporting and also includes an online supplier portal to enable coach operators to manage their own information. Since implementing the system, BMC’s staff can handle around 20% more sales enquiries than on their old system.
Adbins – CRM
Adbins provides free wall mounted ash trays to businesses around London in return for the rights to sell advertising on the cigarette bins.
Haulmont developed a CRM system to enable Adbins to manage its portfolio of over 16,000 locations with ease. The system provides database of locations and the status of bins to enable Adbins to effectively manage the maintenance and rotation of advertisements of each bin via an easy to use web interface.